Cancellation Policy for Teatro del Silenzio Package 2019Please notice that in case the Teatro del Silenzio Concert for any reason is not performed, the package fee is non-refundable and the remaining activities will remain as per booking form. In case of bad weather, this year shows will be recovered on July 26th (recovery of 25th) and July 29th (recovery of 27th). For all the packages that end on the day of the concert or the day after, if the concert slips to the following day, the extra costs for room and board will be charged to the customer.
Cancellation Policy for Day Tours, Shore Excursions and Transfers
- For The Cancellation program in the same day The Company will not refund the Customers.
- For The Cancellation program 24 hour before, The Company will refund 30% of the total amount, deducting the Skip Line Tickets paid in advance ( Vatican, Colosseum, Accademia, Uffizi etc etc)
- For The Cancellation program in all other cases, The Company will refund 50% of the total amount, deducting, the Skip Line Tickets paid in advance ( Vatican, Colosseum, Accademia, Uffizi etc etc ).
Cancellation Policy for Package Vacations
In case of the eventual withdrawal on behalf of the client before departure he/she will be charged the following percentage of the participating shares, calculated taking into consideration how many days before departure he/she has requested the cancellation.
This functions as a penalty fee indipendent from the deposit.
From the day following the booking until:
- 50 days predeparture 40%
- 49-0 days predeparture 100%